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Terms of Sale

Public Offer Agreement

for the purchase of goods in the online store conteshop.com

 

General Provisions

1.1. This agreement defines the procedure for the Seller to conduct the sale of goods at the online store in accordance with art. 405 of the Civil Code of the Republic of Belarus and is the official public offer of the Seller addressed to an indefinite number of persons.

1.2. The fact of acceptance of the terms of this Agreement by the Buyer is to be considered a message about the selection and order of goods which is sent by means of electronic communication after clicking the "Place an order" button in the "Basket" section, in the manner and on the terms and conditions defined by the present Agreement and the conditions (clause 3, art. 408 of the Civil Code of the Republic of Belarus).

1.3. In the text of the present agreement when the Buyer and the Seller are jointly mentioned they are referred to as the Parties and individually as a Party.

1.4. Each Party guarantees to the other Party that it has the corresponding right and sufficient capacity as well as all other rights and powers necessary to conclude and execute this agreement.

1.5. By placing an Order at the online store, the Buyer accepts and agrees with all the conditions set forth in this agreement and with the information posted on the Website at the time of acceptance of the Order by the Seller.

1.6. The relations between the Parties under this agreement are subject to the requirements of the Laws of the Republic of Belarus “On Trade”, “On Protection of Consumer Rights” (hereinafter referred to as the Law) and other regulatory and legal acts of the Republic of Belarus regulating the issues of retail sale.

1.7. The Seller reserves the right to amend this agreement and the information on the Website and therefore the Buyer agrees to take into account possible changes when contacting the Seller regarding the Order of the Goods.

1.8. The publication of information that is obviously not appropriate for the product including prices, photos and product descriptions is recognized as a technical error.

 

 

2. Registration and terms of order execution

2.1. The Buyer's order may be placed by phone and / or on the Website.

2.1.1. When placing an Order by phone the Buyer provides the Seller with the following necessary information for placing an Order: the desired product and its quantity, the delivery address, the contact phone number and the desired time to receive the order.

2.1.2. When placing an Order on the Website the Buyer fills out the electronic Order Form for the Goods and sends the generated Order to the Seller via the Internet.

2.1.3. The email address specified when placing an Order on the Website or by phone is entered into the list for regular mailings and is used to create automatically a Buyer Account on the Site. Email address can be deleted from the database of the online store at the request of its owner.

2.2. The information in the Order received by the Seller is agreed on with the Buyer or the Recipient by contact phone or e-mail in order to clarify the details, including the date and time of delivery of the Goods. The date and time of delivery depends on the selected product, place of delivery and the time required by the Seller to process the Order.

2.3. After an order is placed the Buyer will receive an e-mail acknowledging that the order has been received.  However, this notification letter is not a confirmation of acceptance of the Order by the Seller.

2.4. If discovered that the goods are not in stock or the required quantity is not available, the Seller communicates this to the Buyer by the contact phone number noted in the Order. The Buyer has the right to agree to accept the Goods in the quantity available, or refuse (cancel) the Order.

2.5. If any questions regarding the description, properties and characteristics of the Goods should arise before placing the Order, the Buyer must contact the Seller by phone or by means of online chat on the Website.

2.6. The seller has the right to refuse to confirm or fulfill the order if he finds a technical error related to the operation of the software on the side of the Seller, or third-party services that ensure its functioning, including any illegal actions by third parties.

  


3. Delivery of the goods

3.1. When ordering the Goods by the Buyer the Seller will make every effort to comply with the delivery time indicated on the Website or agreed upon with the Buyer after placing the order, not excluding though the reasons that may arise and affect the delivery time due to any unforeseen events and circumstances occurred through no fault of the Seller.

3.2. The risk of accidental loss or accidental damage to the Goods passes to the Buyer or the Recipient at the time of delivery of the Goods or affixing by the Buyer or the Recipient of the Goods a personal signature in the documents confirming the delivery of the Goods.

3.3. At the time of delivery of the Goods the person carrying out the delivery shall demonstrate to the Buyer and / or the Recipient the appearance and completeness of the Goods. If the product has external flaws, the buyer has the right to refuse the product.

3.4. The Buyer or the Recipient at the time of receipt of the Goods receives a package of documents for the Goods:

- cash receipt, provided that the payment is made at the time of receipt of the order;

- warranty card, provided that it is provided by the manufacturer.

3.5. After receiving the Goods by the Buyer or the Recipient, the Seller does not accept any claims for the quality and completeness of the Goods, except for the claims that have the report of an authorized service center as justification.

3.6. Verification of the Goods must be carried out with the preservation of the Goods’ marketable state.

 

4. Payment for the goods

4.1. The price of the Product is indicated in Euro next to the name of the product on the Website of the Online Store on the product page and includes value added tax.

4.2. The price of the Goods on the Website of the Online Store can be changed by the Seller unilaterally. At the same time, the price of the Goods for which the Order is placed is not subject to change.

4.3. Payment for the Goods by the Buyer or the Recipient is made in Euro in the form and in the ways specified by the Seller in the "Payment" section on the Website of the Online Store.

The Seller reserves the right to establish the form of payment.

4.4. The Seller has the right to provide the Buyer or the Recipient with discounts on the Goods and establish a bonus program. The types of discounts, the procedure and conditions for calculating and providing bonuses are indicated on the Website of the Online Store in public access and can be changed unilaterally by the Seller.

 

5. Warranties and liability

5.1. The Seller is not liable for damage caused to the Buyer or the Recipient due to the improper use by the latter of the Goods purchased in the Seller’s online store.

5.2. The Seller is not responsible for the content and operation of other Internet sites.

5.3. The Seller is entitled to assign or in any other way transfer his rights and obligations arising from his relations with the Buyer or Recipient to third parties.

5.4. The Seller is not responsible for the consequences associated with the actions of the Buyer or the Recipient in case of using the Goods purchased from the Seller for business purposes.

5.5. The Seller is not liable for losses of the Buyer or the Recipient resulting from:

 - providing false information when agreeing on the Order, incl. incorrect identification information;

 - illegal actions of third parties.

5.6. The Buyer or the Recipient is fully responsible for the accuracy of the identification information specified by him/her when the Order is placed in the Online Store.

5.7. The Parties are exempted from liability for full or partial failure to fulfill their obligations if such a failure was the result of force majeure circumstances arising after the entry into force of this agreement and/or as a result of extraordinary events that the Parties could not foresee and prevent by reasonable measures.

5.8. In other cases not stipulated by clause 5.7 of this agreement, for non-fulfillment or improper performance of their obligations, the Parties shall be liable in accordance with the current legislation of the Republic of Belarus.

5.9. In the event of an unreasonable refusal to purchase the goods, the Buyer is obliged to reimburse the Seller's expenses associated with the delivery of the Goods to the Buyer.

 

6.  Privacy and protection of personal information

6.1. When placing an Order for the Goods on the Website of the online store or by phone, the Buyer provides the Seller with the information that allows the Seller to identify the Buyer and in good faith and on time to fulfill the terms of this agreement.

6.2. By providing your personal data when ordering the Goods, the Buyer agrees to their processing by the Seller

6.3. The Seller uses the information provided by the Buyer in order to:

- fulfill his obligations to the Buyer;

- to evaluate and analyze the operation of the Website of the Online Store;

- for doing promotions.

6.4. The Seller has the right to send informative advertising messages to the Buyer. If the Buyer does not want to receive mailings from the Seller, he must notify the Seller or independently unsubscribe from informative advertising messages in his/her personal email.

6.5. The Seller agrees not to disclose the information received from the Buyer. It is not considered a violation that the Seller provides information to agents and third parties acting on the basis of an agreement with the Seller to fulfill obligations to the Buyer or the Recipient.

6.6. Disclosure of information in accordance with reasonable and applicable legal requirements is not considered a violation of obligations.

6.7. The Seller is not responsible for the information provided publicly by the Buyer on the Website.

 

7. Other conditions

7.1. The law of the Republic of Belarus applies to the relations between the Buyer and the Seller.

7.2. Should any questions and complaints from the Buyer or the Recipient arise, he must contact the Seller by phone or using the "Feedback" form on the Website of the Online Store.

7.3. The Parties will try to resolve all arising disputes through negotiations. If a mutually beneficial agreement is not reached, the dispute between the Parties will be referred to the judicial authority in accordance with the current legislation of the Republic of Belarus.

7.4. Recognition of invalidity of any provision of this agreement by the court does not entail the invalidity of its remaining provisions.

7.5. The Seller has the right to use the Buyer's email address and phone numbers to send information messages.

7.6. The Seller has the right to demand from the Buyer 100% prepayment of the ordered goods before the delivery of the goods. The Seller has the right to refuse the delivery of goods to the buyer without such a payment. The Seller has the right to demand 100% prepayment of the ordered goods from the Buyer in the following cases:

 - if the Buyer has previously made orders but refused to redeem the ordered goods delivered on time and in proper quality,

 - for other reasons at the discretion of the online store.

7.7. The Seller has the right to restrict the amount of goods delivered to the Buyer at a time.

7.8. The Seller has the right not to confirm or cancel the order and notify the Buyer, refuse to pay and/or sell the Goods at the price indicated on the Website if it resulted from a technical error or illegal actions by third parties. The cost of a product may be a consequence of these circumstances, if it differs from the median market value of a given model/product modification at a given time by more than 20%. In this case the Seller has the right to refuse to pay and/or sell this product at the price indicated on the Website.

 

8. Details of the Seller

Trading Unitary Enterprise "Conte Shop"

Legal address: 39 Pobedy str. Grodno, 230026, Republic of Belarus

Postal address: 30 Pobedy str. Grodno, 230026, Republic of Belarus

UNP: 591024183

Tel: +375 (152) 687-517

Account Nr BY37 PJCB 3012 6031 0810 0000 0933 at Priorbank JSC CBD 600

BIC / BIC SWIFT PJCBBY2X

Bank address: 37 Mostovaya str., Grodno

Director: Andrei Leonidovich Gladky

Acting on the basis of the Charter.