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Privacy policy


The Privacy Policy defines the rules for the collection, processing and usage of personal data obtained from customers by the online store (hereinafter: "Online Store").

Personal data provided by customers are processed in a manner consistent with the scope of the authorization and legal requirements granted by the Clients  according to the Regulation of the European Parliament and the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals in relation to processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC (hereinafter: "RODO").


Data administration


The administrator of the data collected by the Online Store is  trade company Conte Polska Sp. z o.o. with office registered at: ul. Dąbrowskiego 208/214, 93 - 231 Łódź, tel./fax 42 688 95 84, tax identification number 732-216-37-57, Regon 101144034, e-mail: The company is registered in the Register of Entrepreneurs of the National Court Register maintained by the District Court for Łódź Śródmieście, XX National Court Register under the number KRS: 0000392995. Hereinafter referred to as the "Administrator" and being the Online Store Service Provider and the Seller.

The Administrator takes special care of protection of the interests of the data subjects, and in particular ensures that the data they collect are processed in accordance with the law; collected for specified, legitimate purposes and are not further processed in an incompatible with these purposes way; factually correct and adequate in relation to the purposes for which they are processed and stored in a form allowing identification of persons they concern, no longer than it is necessary to achieve the purpose of processing.


The purpose of data acquisition

Personal data collected by the Administrator will be processed in order to set up and maintain a customer account, fulfill orders placed in the online store based on art. 6 par. 1 lit. b RODO and for direct communication on the basis of art. 6 par. 1 lit. f RODO, which is also a legitimate interest of the Company.

In the case of a separate consent, personal data will also be processed in order to receive commercial information sent by the Administrator to the provided e-mail address, pursuant to art. 6 par. 1 lit. a general regulation on the protection of personal data in connection with from art. 10 para. 1 of the Act on rendering services electronically.

The Administrator may process the following Customer's personal data: name and surname; e-mail address; contact phone number; delivery address (street, house number, apartment number, zip code, city, country),address of residence / business / seat (if different from delivery address). In the case of non-consumer Clients, the Administrator may additionally process the company's name and the Tax Identification Number (NIP) of the Customer.

Providing the personal data indicated above may be necessary for the conclusion and implementation of the Sales Agreement or contract for the provision of Electronic Services in the online store

The period of data storage

The collected personal data will be stored for the period while a person will be  registered as a  user of the online store and after resigning from being an online store user - for the period necessary to perform all rights vested in the seller due to the sale agreement, including the investigation claims.

In the case of using the online store without registration, personal data will be stored for the period necessary to perform all rights vested in the seller due to the conclusion of the sale agreement, including claims.

Recipients of data


In the case of the Customer who uses the online store and chooses the  delivery by post or courier, the Administrator provides the Customer's personal data collected to a selected carrier or intermediary carrying out the shipment at the request of the Administrator.

In the case of the Customer who uses the online store and chooses electronic payments or  payment by card, the Administrator provides the collected personal data of the Customer to the selected entity servicing the above payments.

The online store can also provide data to suppliers who will commission services related to the processing of personal data, eg to IT service providers. Such entities process data on the basis of an agreement with the Administrator and only in accordance with its instructions.

In the event of an audit, in accordance with the law on the protection of personal data, the Customer's data may be made available to the controllers.

Data safety

Personal data is stored on secure servers. Access to data is provided by selected employees. The place and method of data storage is to ensure their full security.

Customer rights related to the processing of personal data and making automated decisions

Customers have the following rights related to the processing of personal data:

     a. the right to withdraw from the consent to data processing,

     b. the right to access personal data and to receive a copy thereof,

     c. the right to request for the correction  of personal data,

     d. the right to request for the deletion of personal data,

     e. the right to demand the restriction of the processing of personal data,

     f. the right to object to the processing of data due to the special situation that justifies the cessation of the opposition processing,

 the right to transfer personal data, i.e. the right to receive personal data, in a structured, commonly used computer readable format. The right to transfer personal data is only valid for such data, which are processed on the basis of a contract or on the basis of consent.

To use the above rights, the Customer should contact the Administrator - contact details above. To make sure that he contacts the Administrator and the person authorized to submit an application, the Administrator may ask for additional information enabling effective authentication and identification.

The right to withdraw from consent

To the extent that data is processed on the basis of a consent, this consent may be withdrawn at any time. Withdrawal from the consent does not affect the lawfulness of the processing that was made on the basis of consent before its withdrawal. The consent may be withdrawn by sending a statement of withdrawal from the consent to the mailing address or to our e-mail address.

Transfer to a third country

The Administrator entrusts the processing of Customers' personal data to Belarus, ie to a third country, which does not ensure an adequate level of protection of your data due to the lack of a decision of the European Commission regarding the determination of an appropriate level of personal data protection. The Administrator provides adequate security for Customers' personal data by means of standard data protection clauses approved by the European Commission by Decision No. 2010/87 / EU.


The right to lodge a complaint

The customer also has the right to lodge a complaint with the supervisory body dealing with the protection of personal data, ie the President of the Office for Personal Data Protection.

Anonymous data and push notifications

When using the website the server automatically collects anonymous information such as IP address, domain name, browser type, device type, operating system type, etc. The information contained on the server is used especially in technical objectives and for purposes related to the administration of the online store, ensuring the safety of the online store, implementation of the provisions of the Regulations, protection of the law. In addition, this information is used to collect statistical or marketing information.

In addition, it reserves the right to send push notifications containing personalized sales information, discount coupons and information on changing the status of the order. The customer can disable notifications in the application at any time.

Cookies policy

The store also uses the so-called cookies (cookies). These files are saved on the client's computer by the server and provide statistical data about the client's activity,

in order to match the offer to his individual needs and tastes. The customer may at any time disable the option of accepting cookies in his web browser, although he must be aware that in some cases disconnection of these files may affect the use of the Online Store offer.

Other information

If there are links on the Store's website that lead to other websites that are not administrated by the Shop, the shop can not be responsible for the content of these websites or for the degree of privacy protection provided by the administrators of these websites. When making a decision about switching to such websites, the Customer does it at his own risk. At the same time, the store encourages you to read the privacy policy implemented by these websites before the customer makes their personal data available to them.

The store also collects anonymous statistical data on the websites visited. These data are used only for statistical analysis of traffic on the Store's websites. The Google Analytics privacy policy can be found at

Any questions, applications and suggestions relating to the protection of privacy, in particular personal data, please report to e-mail:

Any changes to the Privacy Policy will be published on this page, and the Shop will inform about significant changes in a more visible way (for some services, including sending an e-mail notification informing about changes to the Privacy Policy).


Worldwide delivery


You can pay for orders in our online store by any method.

Return policy

We can easily replace the defective product with another product or refund the money.

Return policy
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UNP (Payer’s Account Number): 591024183
Certificate of state registration № 591024183 issued on 03.02.2017 by the Grodno city executive committee
registered in the commercial register under the number 476660 from 12.03.2020
230026, Pobedy street, 39, Grodno, Republic of Belarus.

The Call center's working hours: from 9:00 a.m. to 6 00 p.m. Saturday and sunday are days off.
Online orders are accepted around the clock and seven days a week.
© 2020 "Conte Shop" trading unitary enterprise.